Bradford White Keeps Focus on Customers

Water heater, boiler manufacturer keeps open communication with professionals to improve products and training

Bradford White Keeps Focus on Customers

A Bradford White employee affixes warning labels to nearly completed water heaters. (Photos courtesy of Bradford White Water Heaters)

Starting as a boiler manufacturer in the late 1800s, Bradford White didn’t sway too far from that in its 130-plus year history.

The company, based in Pennsylvania, has grown significantly since those early days and now has 1,900-plus employees spread across several facilities...

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