Include Customers in Training Processes

Be sure to devote time to training customers as you would your employees. A well-educated customer is a loyal customer.

When you run a business, you devote some time to training and educating your employees. But what’s often overlooked is the need to train and educate customers. 

This overlooked element is one of the most effective things you can do to boost customer loyalty and retention.


Please login or register to view Plumber articles. It's free, fast and easy!


Comments on this site are submitted by users and are not endorsed by nor do they reflect the views or opinions of COLE Publishing, Inc. Comments are moderated before being posted.