Schedule Engine software not only allows customers at Pipe Works Services to book service calls online, it also allows customers to upload photos and videos that vividly illustrate their plumbing problems, which helps technicians like Zach Langowski better prepare for service calls and work more efficiently. (Photo courtesy Pipe Works Services)
With one business decision, Pipe Works Services improved its customer service, increased technician’s efficiency, boosted office-staff productivity and burnished the company’s image as a modern, consumer-friendly place to do business.
Ticking all those boxes in one fell swoop...
