Business/Marketing/Sales

Data breaches are a real threat to small businesses everywhere, so make sure you’re doing everything possible to prevent them and know how to respond if they do occur

Performance accountability is important, but proceed with caution to ensure productive discussions

Inspiring others is an important part of business leadership and to do so there are certain action items that should be part of your everyday practices

Discussing mental health concerns hasn’t been top of mind in typically more stoic industries, but that is starting to change

There will always be changes to platforms like Google that affect your business that you have no say about

Quick and consistent written communication remains an important service tool. But how do you get them to read your messages?

Time spent reading is never wasted, especially when you’re working your way through a meaningful, informative business book that might change the way you think about managing your company

AI continues to develop, but it has many capabilities right now that can aid your customer interaction tasks

Simpler approaches to serving customers will improve their experience, encourage them to call again and again