Business/Marketing/Sales

Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing

Look for a team of qualified professionals to guide you through the process of selling your plumbing company

DCR magazine wants to tell your story

Working to eliminate every error is both impractical and unwise, so high-reliability work teams operate so that errors and surprises don’t disable them

Not everyone on your team has to come in as an expert tradesperson with a ton of prior experience. Focus on hiring quality candidates above all else.

It’s crucial to have a clear understanding of the financial numbers and other data for your business and what they mean, and you don’t need an accounting degree to do so

Keeping customer satisfaction foremost in your goal-setting is the wisest approach

It’s never too early to look ahead and think about how the family business should work into a living trust or will