Business/Marketing/Sales

Jeff Bezos founded Amazon in 1994. Today he’s one of the richest people in the world. But while Amazon is undeniably a...

There are two parts to a plumbing organization — the business office and the field staff. Each area is important and plays a...

“Why would I hire a contractor who chooses a middle finger shot as his Twitter profile picture? Goodness knows I made some...

Business leaders must be prepared for some employee turnover. Sooner or later, you’re bound to have an employee who leaves the company,...

As a time-and-materials plumbing company, maximizing efficiency is critical to maintaining profitability at Modern Plumbing & Heating, based in Kalispell in Montana’s...

We’re living in a DIY age where how-to videos for just about anything can be found all over YouTube. Still, we won’t...

The internet empowers small businesses to compete, communicate, and collaborate like never before. Sadly, there are also some significant downsides, not least...

Chances are good that you’re hiring. Part of the reason positions are so hard to fill in the plumbing industry is supply...

Switching your plumbing business from a time-and-materials rate structure to flat-rate pricing is a big jump that will ultimately affect your bottom...

By starting a new educational platform, Gardner Media Group is expecting that this year will be a big year for itself and...

Many small- and medium-sized business owners face a simple dilemma on a daily basis. They are really good at producing and selling...

It’s common knowledge in marketing circles that it’s much less expensive to retain existing customers than it is to attract new ones....

A survey conducted last year by The Harris Poll for job-search platform Glassdoor showed that 60% of 1,200 respondents felt it was unacceptable...

Do you ever feel like there is way too much appreciation shown in your workplace? If you said no, you’re not alone....

No employee, no human is infallible. The best companies understand this. They do their best to hire and train right so that...

SMS, often called text messaging, has been around since 1992. Since then, it has been flourishing as a communication medium between family...

Is growing your business and expanding your profit important to you and your company? I suspect so. Unfortunately, the trade labor shortage...