Business/Marketing/Sales

There is risk in everything you do. Risks come in starting a new job, starting your own company, and hiring employees, just...

When Lance Smith started his plumbing company in 2011, he never expected it to grow as fast as it has in such...

How much does it take to retire? Conventional wisdom once suggested if you could put aside a million dollars, you’d be set for...

One of the biggest challenges contractors face is correctly pricing services. Naturally, you want to price competitively, so that you don’t lose...

You've heard the phrase, “time is money.” For plumbers, that is often true in a very literal way. We can only serve...

It’s right up there on the list of questions no business owner wants to have to deal with: What happens if my...

Vacation. Sick time. Holidays. Personal days. If you offer some or all of these to your employees, it can be dizzying to...

We all overuse certain words and phrases. Myself definitely included: I’m guilty of ending sentences with “... so ...” when I’m not...

If you’re like the majority of business owners, you started your own business because you wanted the freedom to do things your...

Like almost all plumbing companies, our origin story is humble. That's how plumbers start businesses. One truck, home-based, the whole nine yards. We...

Having a can-do attitude is a must in this industry. You can’t walk into a customer’s home and say, “I can’t repair...

Master plumber Linda Hudek has learned many important business lessons since she established her business, LH Plumbing Services in Fairfield, Ohio, in...

As an owner of a plumbing company, have you ever made it the entire way through a company culture article? You would...

Application leads to more follow-up communication Problem: Josh Cate, a service business owner in Knoxville, Tennessee, needed a better way to follow up with...

Trust is an invaluable commodity for any business owner. You likely won’t have any customers if people don’t trust you to follow...

When Mark Treglia started up his plumbing firm in 2014 in Nevada’s Reno-Sparks metro area, about $17,000 of his initial investment went...

Thirty states have legalized medical marijuana and nine of those have also legalized it for recreational use. This has caused confusion for...