Business/Marketing/Sales

If you’ve seen vehicle wraps in your area advertising other local businesses, you may have wondered if it makes sense for your...

In the challenging and frustrating plumbing industry, it would be blasphemy to say that busy is a bad thing; but most owners...

You’re a good plumber, so you decide to take a shot at opening your own shop. You create a business plan to...

U.S. elections are over for now. That means you either celebrate or lick your wounds, and then everyone gets to work. Usually,...

There are plenty of perks to running your own business — the autonomy, the control, the ability to spend your days in...

Promoting your company can be pricey, but it’s necessary for growth. If you’re searching for a way to get the word out...

In a perfect world, plumbing technicians would punctually fill out their time sheets every day, keep detailed and accurate track of the...

Having to break bad news to a customer is bound to happen to each and every plumber. Whether you have to tell...

Residential. Industrial. Commercial. R.I.C. Plumbing pretty much does it all, but it was underground work that really elevated the company. Rick Kuhns was...

Maintaining cash reserves and cash flow are challenging for many contractors, particularly those working in the commercial arena, where payment is typically...

There is a thing called “imposter syndrome.” It’s a persistent fear that you aren’t the expert everyone says you are. It’s the...

Marketing a plumbing company is a blessing and a curse. On one hand, everyone needs us. That means a massive pool of potential...

You can’t help but smile when people tell you how much they appreciate your business’ services. By the same token, it’s rough...

When we meet, there is nothing us tradespeople talk about more than second-rate plumbing firms who undercut the prices on their services....

Sometimes lost in discussions about tools, techniques and emerging technologies are the many soft skills this industry requires. For example, properly communicating...

With Google Ads, Facebook Ads, Google Local Services, and the myriad marketing avenues and options out there, it’s easy to get caught...

The best get-rich-quick schemes drop the last of those three words. If you want to add to your bottom line, don’t go...