Business/Marketing/Sales

Make sure you’re doing everything you can to show customers that you’re the expert they expect you to be

There are many factors that make hiring top talent difficult, but one thing that is in your control is how you present your company in help wanted ads

Implementing the right strategy and price book can serve as a catalyst for company change.

Marketing firm focuses on helping plumbing, drain cleaning, trenchless companies to start getting customer calls.

This advice may seem elementary at first, but small plumbing companies can always benefit from a review of foundational business principles.

To retain customers, small themed “leave-behinds” can make a big difference.

It’s possible for employees to talk about politics without poisoning the workplace culture

Giving sincere, positive feedback to your workers is beneficial for retention and your bottom line

Try to avoid that initial reaction of frustration and think about what you should be doing on your end to set up employees for success

Text and chat programs have become tools that can easily be used for plumbers to communicate with team members and customers

Trying different recruiting and hiring methods could be the key to turning around yours and the industry’s labor shortage.