Business/Marketing/Sales

When pointing out a mistake made on the job, has an employee ever thrown it back in your face saying he or...

As a service professional, sometimes it can seem like it’s only about the price for customers. You have those customers who are...

Good cash flow for your business depends on invoices getting paid at a prompt pace, and there are a number of strategies...

Do your office staff and field staff get along? If the answer is no, think about the daily stress that truth places...

Entrepreneurs often use personal assets as startup capital and rely on their personal credit scores to secure startup loans. Once their businesses...

When in need of a plumber, many people still take to the Yellow Pages or get a word-of-mouth recommendation. But with today’s...

For a guy who never planned to become a plumber, Joseph Wood has done pretty well by anyone’s measure. After dropping plans...

No one knows when disaster will strike. All of a sudden, one of your customers might be calling you with a massive...

Allocating marketing dollars can seem like an arduous and even dicey process to decide how much to spend annually and on what....

Collecting consumer data can decrease costs and gain new customers in a lightning-fast way. With the undeniable power of the internet and...

I remember sitting in my dad’s truck watching him frantically try to find a pay phone while his pager continued to go...

We all know the importance of generating new leads and bringing in more business. After all, more customers means more money. But...

To maintain a healthy cash flow in your business, it’s important to get client invoices paid on time — the sooner the...

The internet has made great strides in leveling the playing field for businesses in competition with one other. But as with any...

One of the great things about being a small-business owner or manager is that you can delegate various tasks to other people...

You could be the best plumber in the world, but if you don’t put serious thought into the business side, your company...

If you run a growing plumbing company then you know this already: One of the biggest challenges is building a team that...