Business/Marketing/Sales

Nearly one-third of all donations are made during the month of December. It’s called year-end giving, and for many non-profits it accounts...

As is typically the drill when the latter part of December arrives and a new year approaches, it’s time for some reflection....

Each business owner’s definition of success is different, but one thing is true for everyone: Success means getting things done. Highly successful...

There are a number of ways to make your employee benefits package look more attractive. One of the chief ones is including...

Many plumbers got into the business because they liked working with their hands, solving problems and helping others. Maybe you worked for...

There’s a reason fishermen bring a tackle box with them — different fish respond to different kinds of lures. If they brought...

I found my first job like this: I was a teenager, and my dad thought I needed a summer job. He talked...

Video marketing has been one of the most daunting (in my own head) challenges I’ve faced as a marketing professional. Some things...

The end of 2017 is here. How did your business do this year compared to the goals you set at the start...

When marketing a plumbing business, many owners choose advertising based on their available budget, confident whatever they can afford will ensure a...

If there’s one thing you really don’t want to get wrong, it’s your transition from one payroll provider to another. Your employees...

Chances are, you didn’t get into plumbing because you loved to sell. Most plumbers got into the business because they liked working...

Ann and Len Lane run their small company, Park Lane Plumbing Ltd., out of their rural home in Sherwood Park, just outside...

Twenty years ago this year, Amazon went public. While only a fortunate few got in on that initial public offering, Amazon’s subsequent...

When Shane Lane opened his plumbing business 20 years ago, he focus on the typical plumbing service, repair and new construction work,...

After Hurricane Maria and its 175 mph winds hit Puerto Rico on Sept. 20, communications were down for Planet Plumbing and Sewer...

If you’ve spent any time at all on the job, you’ve seen plenty of unusual stuff and have had to address a...