Business Strategy Articles

Selling a company isn’t an easy. You spend a large portion of your working life trying to grow your company and now for...

Rick Hedge learned a lot during the decades he’s worked with his father, Dick Hedge, who started the company that the younger...

It takes more than a safety coordinator to produce accident-free work environments. But pairing someone in charge of safety with a team...

In some respects, the pandemic feels like it is finally in the rearview. And yet, the fallout from the pandemic continues, including...

When I graduated from college, I took a job as an entry-level employee at a printing production facility. I worked hard, climbed...

Running a service business requires excellent communication skills. From the time you receive the phone call to the time you're en route to...

To grow a new HVAC division at Jolly Plumbing in Wilder, Kentucky, the company revamped an old service-agreement program and rebranded it...

Adding leak detection to your list of services can be a lucrative move. Leaky pipes are a common occurrence, and homeowners are...

Running a local business is not easy. Whether you’re a one-person show or have a team helping with operations, getting things and...

When Brady Jolly took over the management of Jolly Plumbing in 2014, the company — based in Wilder, Kentucky, just across the...

Service plumbing, or as it used to be called "jobbing," can be a frustrating ordeal. Day in and day out of various calls...

I checked my mail today and there was something in there that made me laugh a little. It was something I wasn’t...

There’s little question that inflation has been the year’s dominant economic story, impacting consumers and business owners alike. Stemming from the shockwaves of...

In 2022, customer expectations are rapidly changing, and what worked before doesn’t necessarily work now. In this webinar, we’ll talk about how...