When Bob Baker assumed ownership of Baker Plumbing, his family’s well-established business in Calgary, Alberta, he kickstarted an aggressive growth strategy, guided...
Business Strategy Articles
Editorial
Utility Body Boosts Efficiency, Productivity for Illinois Plumber
How important are Knapheide Mfg. utility truck bodies to the success of family-owned Brinkman Plumbing Contractors, a 32-year-old business based in Quincy,...
Online Exclusives
Starting a New Business? You Need the Big 4
Got a big idea for a new business? Well then, you need the Big 4: an accountant, insurance agent, attorney and banker. A...
Online Exclusives
‘The Transformer’ Super Truck Is More Than Meets the Eye
For years, Raymond Gray contemplated a big idea for what might be called a sewer truck on steroids. He envisioned a vehicle...
Online Exclusives
Heating and Cooling Services Boost Revenue
To Mike Marvon, the owner of Lesco Plumbing, Heating & Cooling in Caldwell, New Jersey, adding complementary services to his plumbing service...
Online Exclusives
How to Craft an Employment Brochure
When you work here, you get a take-home van, cellphone, health care benefits and a 401K. Now be here at 8 a.m....
Editorial
The Benefits of Aggressiveness
Whether you’re a plumber in the field, or an owner/operator with 50 plumbers on your staff, you should wake up every day...
Editorial
Buying an Existing Business? Avoid Taking On Someone Else’s Problems.
Growing your company through acquisition isn’t a sudden process. Rather, business acquisition requires a highly structured and detailed series of actions.Acquisition typically...
Editorial
Keeping Things Simple Brings on Success
As a licensed master plumber since age 22, Mike Marvon — the owner of New Jersey-based Lesco Plumbing, Heating & Cooling —...
Editorial
Finding Ways to Keep Things Simple
Chinese philosopher Confucius once said: “Life is really simple, but we insist on making it complicated.”I would imagine he was talking about...
Online Exclusives
Help Employees Foster a Sense of Pride
For more than a year now, approximately 4 million American workers a month have left their jobs — that’s nearly 49 million...
Online Exclusives
Year in Review: The Most Popular Articles of 2022
As the year comes to a close, we take a look at some of the most popular stories on www.plumbermag.com. If you...
Online Exclusives
Don’t Overuse Automated Processes in Your Business
There is no doubt that using automation in a home-services company can be a game changer for the office staff, the customer,...
Online Exclusives
Contractor Reaps Rewards of Eye-Catching Branding
John Snyder credits his wife Megan with coming up with the unusual color scheme in the branding of John Snyder Plumbing &...













