Small Business Articles

Customer testimonials and reviews are something you can control to build trust, enhance your credibility, and influence potential customers' decisions

Rather than fear AI, home service businesses can embrace its most useful features

Leverage the knowledge of others to enhance strategy and inspiration for your own initiatives

Proactively manage the various business relationships you have, like with wholesalers, and it can give you a significant advantage in the marketplace

A good growth strategy can be boiled down to pricing strategy, hiring well and smartly spending marketing dollars

If you feel like an imposter at work, it’s time to reframe your mindset

Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing

DCR magazine wants to tell your story

Working to eliminate every error is both impractical and unwise, so high-reliability work teams operate so that errors and surprises don’t disable them

It’s crucial to have a clear understanding of the financial numbers and other data for your business and what they mean, and you don’t need an accounting degree to do so

Keeping customer satisfaction foremost in your goal-setting is the wisest approach