Small Business Articles

Swift investigation of a harassment complaint and clear action steps will create a better workplace culture for everyone

Consulting with the Big 4 is the wisest course when getting your new business off the ground

Mike Marvon once focused exclusively on plumbing, but adding a complementary service like HVAC work has been a boon for business, now accounting for a third of his company's revenue

Automation is convenient and can save time but be careful about how exactly you are deploying it within your company

John Snyder Plumbing & Heating's hot-pink color scheme causes potential customers to take notice

Eliminating wasteful, unwise marketing spend is key to helping prevent decreased leads and sales

Good planning and follow-through are required to take advantage of Facebook’s huge audience and useful advertising analytics

A qualified financial expert can wade into the intricacies of your plumbing company to find ways to raise your bottom line

A lot of factors go into improving your business’ SEO game, but something Google will definitely take note of is your images, videos and other visuals

Key ingredients include continuous feedback and explaining the "why" behind expectations

Employees who only put in the bare minimum effort, fulfilling their job requirements without going above and beyond, can create problems, such as not always meeting the high expectations of customers

Bringing on a coach can help your crew members learn vital skills beyond the technical aspects of plumbing