Small Business Articles

Husband-and-wife team build successful Oregon plumbing business with complementary skill sets, while also maintaining a balanced home life.

An easy path toward a disgruntled customer is not having all members of your team on the same page and failing to meet the standard of service the customer believes they’re going to receive

Some of your best recruiters and brand ambassadors no longer work at your company

Three new YouTube series will provide practical insights directly from experienced home-service entrepreneurs and industry influencers

Business owners who understand the five C’s of credit are more likely to receive a positive response to their lending request

Follow these tips to stay on good terms with vendors, stay ahead of price hikes, and potentially enjoy long-lasting, mutually beneficial relationships

Google supports companies use of AI as long as the goal is still to produce worthwhile content and not just SEO results

Swift investigation of a harassment complaint and clear action steps will create a better workplace culture for everyone

Consulting with the Big 4 is the wisest course when getting your new business off the ground

Mike Marvon once focused exclusively on plumbing, but adding a complementary service like HVAC work has been a boon for business, now accounting for a third of his company's revenue

Automation is convenient and can save time but be careful about how exactly you are deploying it within your company

John Snyder Plumbing & Heating's hot-pink color scheme causes potential customers to take notice