Audrey Monell took over the family plumbing business and began her executive career by managing a crisis: The economy in 2008.
“It wasn’t a great time,” Monell says. “We were hit pretty hard. Sometimes it was scary.”
Monell was taking over Phoenix-based Forrest Anderson Plumbing and Air Conditioning from her father, who took it over from his father who founded the company in Indiana.
The construction industry was slammed throughout the U.S. in 2008, including in Phoenix, so homeowner and general contractor calls for trade services like plumbing slacked off severely. “We did small jobs,” Monell says. “If there was a
