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A Handbook for Your Business
Microsoft, General Motors and IBM have long recognized the virtues of having an employee handbook. What works for the big-time operators...
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To Market, to Market
How's business for you? I hope it's good, or at least improving, but if you aren't getting the results you want,...
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Pumping Up Profits
An old adage says, “If you’re not growing, you’re dying.” Growing a business in a down economy is challenging, and onsite installers...
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Fix Up, Clean Up
Missouri homeowners with financial need can now get loans to help cure failing onsite treatment systems.
The Missouri On-site Wastewater Improvement Loan program,...
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Web Wise
Whether you've been in business for a while or are just starting, you need to get information about your services out...
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Plan Ahead
Yes, breaking up is hard to do. But planning ahead can ease the pain. If you're in business with others, chances...
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Correcting an Error
Last month’s column explained how your credit report and credit score can affect your borrowing, whether on a business or consumer loan....
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Book ’em Online
The typical contractor books flights, hotels and rental cars online, buys books online and watches movies online, but books appointments with clients...
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Straddling Borders
Glen Gonsorowski, second-generation owner of Florian & Sons Excavating, grew up watching his dad periodically refocus the business to succeed in a...
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Lower Your Property Taxes
Property taxes are always higher than you’d like, and these days, because real estate values have fallen in many cities, the taxes...
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Eyes on the Future
Reputation is everything,” says Alex Mauck, third-generation owner of Goodman Sanitation in Troutdale, Ore., a suburb of Portland. “As customers get smarter,...
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Tough Conversations
I’d like to see you in my office at the end of the day.” This is one of those requests that just...
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Brave New Computing World
Microsoft recently reported some confusing statistics. In a survey the company commissioned, 29 percent of small businesses said they used cloud computing...
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A Benefit to Smile About
If you’ve been grinding your teeth in frustration trying to come up with a plan to take the bite out of dental...
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The Achilles Heel
Back in my small-town newspaper days I had to write about a fire that started from a natural gas explosion and burned...
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Beyond Digging Holes
Residential Sewage Treatment Co. has roughly 2,500 onsite systems under maintenance agreements, yet the company has never installed a system.
Residential Sewage has...




