Business/Marketing/Sales

If you entered the industry with a lot of business acumen but room to grow in the plumbing trade itself, being in a leadership position can be difficult. But it’s still possible to gain the respect of your employees.

The ability to give your employees pay increases is nice, but it's not always an option. Here are some alternative ways to keep your people happy.

Customer service is a no-brainer tactic for creating more loyalty and higher revenue. But are you absolutely sure that you’re approaching it in the right way?

The IRS takes the withholding of funds from employee paychecks very seriously, and you should too.

Listening to business podcasts when you’re on the road can spark new ideas and teach you something new every day.

Using platforms like Facebook and Twitter to reach potential customers is a no-brainer in today’s internet age. But actually growing your business with the aid of social media is easier said than done.

If your customers don’t understand how hard water affects their plumbing, give them this basic tutorial.

It’s easy to get caught up in the day-to-day operations of your company and lose sight of what you want it to be in the future. These methods can help.

It takes some trial and error to find what strategies will work best for your company, but luckily some options are low-cost or even free.

It’s time to evaluate whether the pens, key chains and other promotional items you hand out convert to new business for your company.

Here’s a beginner’s guide to building buzz about your business on the web.

As the adage goes, it’s better to work smarter than harder. Here’s how one business owner increased profits as well as his free time.