Business/Marketing/Sales

You may do a lot of your work on a tablet or smartphone, and these apps can help you streamline operations even more.

If your best candidate counters your wage offer, do you negotiate or keep interviewing?

Knowing how to do good plumbing work is one thing, but it isn’t always easy to convey those methods to your team. Here’s one strategy that’s simple to implement and can produce positive results.

For your rural customers on well systems, here are some approaches to take when they run into trouble.

Employees' benefits expectations are changing. Keep an eye on what larger companies are doing in order to stay ahead of emerging trends.

Some free newspaper publicity can expose you to potential new customers. But the quality of that coverage greatly depends on you.

The key to repeat business is not any one thing. You must look at the big picture and improve the customer experience.

There are big benefits to accepting credit cards, especially the new chip cards that are more secure.

Maximize communication and innovation by breaking down barriers that restrict employees’ ability to share ideas and spot opportunities for growth.

AP Plumbing diversifies by investing in state-of-the-art technology to tap into underserved markets.

Unemployment is down and your workers see a growing demand for their services in the job market. Find ways to keep the best of your crew happy.

Having a way to assess daily progress on the goals you set now will give you a better shot of making them reality by year’s end