Selecting the best spot to open a plumbing operation requires careful consideration. Gary Kes, owner of Benjamin Franklin, The Punctual Plumber, in...
Business Strategy Articles
Editorial
Finding a Financing Option for Your Company
Looking for money to open a plumbing business? A variety of lenders are out there — from your gray-haired grandma to a...
Editorial
Attracting Residential Customers Is No Easy Task
Plumbers are often in the business of delivering bad — and expensive — news to homeowners. These conversations can be difficult for...
Editorial
Learning to Deal With Stress Is a Must in This Job
Being a plumbing technician can be stressful. You’re dealing with anxious situations such as water pouring through ceilings, gas leaks and pipes...
Editorial
One of Your Workers Is Nothing but Trouble. What’s Next?
It’s a great irony that the discipline policy preferred by most companies is called “progressive.” The word progressive means “making favorable progress...
Editorial
Legal Documents and Form Help Provide Stability for Companies
Plumbers don’t just wake up one day and say, “Surprise! I’m open.” Before they hang up their shingle, they need to attend...
Editorial
Becoming Certified Will Benefit You and Your Company
“Back in my day,” my dad would say, “you didn’t need all these silly certifications: You just did the work because that’s...
Online Exclusives
Examining the Relationship Between Plumbers and Wholesalers
In a world full of disloyalty, undercutting, and dishonest business practices, the professional plumber has remained relatively unchanged in morality and tact.
We...
Online Exclusives
How to Fight Google Business Listings Spam
We’ve written before about how tough it can be to stand out and rank at the top of online search results in...
Editorial
One Focus at a Time
What is your niche? Yeah, that can be a tricky question to answer. And, do you really need a niche?
The answer should...
Editorial
Finding Your Niche Could Eventually Lead to More Services
It didn’t take long for Joseph Wood to find his niche in the plumbing industry.
As the son of a plumber, he would...
Editorial
Setting Prices or Staking Out Territories With Competitors Can Be a Felony Offense
Working together is a wonderful thing — except when it’s against the law.
Let’s say you have a great customer base on...
Online Exclusives
How to Shift Your Plumbing Business Focus From Revenue to Profit
We've been running our family plumbing business for about seven years. During that time, our definition of “success” has shifted dramatically.
At first,...
Online Exclusives
Make 2019 the Best Year Yet
What’s your strategy for a successful 2019? Here’s a list of nine things you can do to grow your plumbing and drain...











