Entries Tagged Customer Education

Have you thought about how virtual video calls could change your workday? This technology is making waves, offering new ways to diagnose...

As a plumber, you've likely heard it all, just like @colemetge on TikTok. Whether it’s out of embarrassment, fear of...

When Oatey, a leading plumbing products manufacturer, asked Colin Luttrell to join its Ambassador Program, he didn’t hesitate to say yes. And...

As plumbing professionals, it is our duty to recommend products to customers that can provide the best value and performance. One such...

In the ever-evolving digital landscape, your trusty toolbox now needs a smartphone alongside that wrench. Social media video platforms like Instagram, TikTok and...

In the realm of residential sewer cleaning, clog emergencies not only require immediate attention but also present opportunities to assess the overall...

During a recent conversation with a client, it became clear that there was a disconnect between what he thought was important and...

Hey, did you hear that? The sound of new business circling the bowl and getting ready to go right down with a...

Transparency is an essential element of building customer trust, many times making the difference between a one-time or repeat client. A simple...

Oatey Co., a leading manufacturer in the plumbing industry since 1916, has partnered with The House That She Built, an organization with...

Integrity is a big issue for consumers when they hire plumbers. Unfortunately, there’s no honesty test or truth serum available to customers...

When building science expert Steven Easley embarked on a project to showcase how wellness, sustainability and durability could all be optimized in new homes,...

August is National Water Quality Month. As a plumber, this could be a prime opportunity to educate your customers and perhaps receive...

Do you find yourself often simply operating in “business as usual” mode, or do you actively stay aware of industry trends and...