Customer Education Articles

Explore how switching from time and materials to flat rate affects your bottom line. We will talk about operations changes and leadership...

Septic systems can handle small amounts of disinfectants, but with the current health concerns related to COVID-19, there are both existing and...

Considering how many times I've re-started this first paragraph, it's fair to say: Writing is hard. Writing for something as specific and high-stakes...

Some of you are using the coronavirus chaos to work on business operations. If you weren’t, my email inbox wouldn’t be blowing...

With the disruption that the coronavirus pandemic has caused in our lives, for most people it’s not business as usual. Many nonessential...

In the midst of the coronavirus pandemic, with items like disinfectant wipes and paper towels in high use and demand, utilities are...

Household leaks can waste nearly 1 trillion gallons of water annually nationwide. That’s why the EPA has a week dedicated to bringing public...

People are visual. This idea hit home when I was in college and took an advanced marketing class that featured an individual who...

If you’re like a lot of business owners, when you first started your company, you said yes to just about every job....

One of the goals in this industry is to protect the health and safety of our fellow citizens. Somewhere above company profits...

When Steve Nerheim started his drain cleaning business in 2009, his first move was ordering 5,000 promotional magnets imprinted with his company...

You’re likely using social media in some capacity to boost brand awareness, build trust and grow your business. But are you making...

On our websites, in our advertisements, in our marketing messages, we all do this one thing: We talk about ourselves. And while...

When Chris Carlin added video inspection to his company’s lineup in 1996, it was an add-on service that cost extra for drain...