Staying in business for 35 years requires navigating a long road filled with many ups and downs and twists and turns. But by offering customers a diverse array of services — including plumbing, hydronic heating, drain cleaning and septic tank pumping — and learning to embrace advanced technology, Timothy A. Giard & Son Plumbing & Heating has remained on course for success over the decades.
“My dad did residential plumbing and (hydronic) heating when he first started out. They go together hand-in-hand,” says Jeremy Giard, 27, when asked about the benefits of service diversity. Giard co-owns the North Andover, Massachusetts-based company
