Growth through acquisition can be a smart way to build your company if you’re willing to do the research and carefully navigate necessary steps.

Taking a risky approach to some aspects of your job can turn out to be beneficial to both your career and your company.

Companies can combat employee turnover by recognizing workers for good performance

Automation is convenient and can save time but be careful about how exactly you are deploying it within your company

John Snyder Plumbing & Heating's hot-pink color scheme causes potential customers to take notice

Building a good reputation starts with the customer interaction from phone calls all the way through job completion.

Just like in any small business environment, some plumbers too closely oversee their crews and create an uncomfortable workplace.

Eliminating wasteful, unwise marketing spend is key to helping prevent decreased leads and sales

Good planning and follow-through are required to take advantage of Facebook’s huge audience and useful advertising analytics

A qualified financial expert can wade into the intricacies of your plumbing company to find ways to raise your bottom line

From capturing leads to communicating with staff, texting can benefit your business in many ways.

A lot of factors go into improving your business’ SEO game, but something Google will definitely take note of is your images, videos and other visuals

Key ingredients include continuous feedback and explaining the "why" behind expectations

Employees who only put in the bare minimum effort, fulfilling their job requirements without going above and beyond, can create problems, such as not always meeting the high expectations of customers

Bringing on a coach can help your crew members learn vital skills beyond the technical aspects of plumbing

It takes deliberate effort to keep even the best team committed and enthusiastic.

Connecting employees to opportunities and roles that fit their strengths makes your company more productive