When you think about marketing, you likely think of ads, truck wraps, social media, Google posts, your website, and other things of...
Entries Tagged Communication
Online Exclusives
Managing Non-English Speaking Employees
We’re in the middle of a labor shortage.
With more jobs than workers, companies are increasingly willing to hire anyone who’s willing to...
Online Exclusives
Optimize Customer Communication Through Technology
Running a successful business depends a lot on communicating well with customers, ensuring such great service that they’ll never think of calling...
Online Exclusives
Two-Way Radios Aid Job Site Communication
Effective communication is key to the success of any contractor.
One of the best tools for improving on-the-job communication is two-way radios. Two-way...
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Handling an Employee Resignation You Didn’t See Coming
Business leaders must be prepared for some employee turnover. Sooner or later, you’re bound to have an employee who leaves the company,...
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Don’t Plant Seeds of Doubt in Customers’ Minds
We’re living in a DIY age where how-to videos for just about anything can be found all over YouTube. Still, we won’t...
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How to Subdue the Potential Toxicity of Workplace Rhetoric
A survey conducted last year by The Harris Poll for job-search platform Glassdoor showed that 60% of 1,200 respondents felt it was unacceptable...
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3 Questions to Ask When an Employee Makes a Mistake
No employee, no human is infallible. The best companies understand this. They do their best to hire and train right so that...
Editorial
Online Chat and Text Programs Making Communication Easier
SMS, often called text messaging, has been around since 1992. Since then, it has been flourishing as a communication medium between family...
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Improve Employee Communication By Sharing a Story
The next time your company decides to launch a new initiative, you could use facts and figures and charts and graphs to...
Editorial
4 Questions to Answer on Your Website for a Dramatic Booking Increase
When someone visits your plumbing company’s website because they have a problem that needs to be fixed, they’re looking for the answers...
Online Exclusives
Reshaping Your Workplace Culture
There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...
Editorial
5 Powerful Phrases for Difficult Discussions
Do you ever come up with your best responses an hour after a conversation has ended? Do you ever say to yourself...
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4 Tips for Devising a Successful Marketing Plan in the New Year
It’s been a heck of a year. You’re probably tired. And the last thing you want to think about is what’s next....












