Entries Tagged Communication

No one enjoys conflict and confrontation. We all want to be liked and accepted, and very few of us enjoy hurting people’s...

A flashy, bright-red Ferrari Portofino will attract a lot of attention in a parking lot. A shiny new Honda Accord? Probably not...

For a myriad reasons, many small-business owners don’t hold regular staff meetings. Furthermore, most who do don’t get the most they could...

People are visual. This idea hit home when I was in college and took an advanced marketing class that featured an individual who...

Relationships matter — not only in your personal life, but in your business life as well. Start with the obvious point: Long-term...

One of your employees is acting weird. Typically personable and engaged, this guy suddenly seems distant and distracted. As the odd behavior adds...

Wouldn’t you love an “easy button” you could press to magically grow your revenue? Magic buttons don’t exist, but the next best...

Developing a workplace with a “culture of nice” sounds like a worthy goal for any organization. After all, who wants jerks for...

Are you thinking about making some big changes in 2020? Good — change is necessary for growth. But have you thought about...

How long have you been in business? Twenty years? Perhaps 40 years or more? Apparently, you’re doing something right then. Think back to...

Before John and Devynn Thompson started Thompson Family Plumbing & Rooter in 2013 from their home in Hesperia, California, they sketched out...

There is an app for everything, including your plumbing business. Field Service Management (FSM) software is practically a one-stop-shop that includes customer management,...

Each year, Plumber profiles individuals and companies who stand out in their fields. Enjoy the best of their witticisms and advice we...

Want to make the people you meet instantly feel more comfortable? Want to make the people you meet instantly feel valued and...