Small Business Articles

If you’re a creditor, keep your cool, pay attention, and don’t expect a miracle

Actively following up with potential customers and not just waiting for a callback could be the secret to turning more estimates into actual jobs

Taking advantage of technology that makes you more efficient in the office can help you focus more on your main business priorities

A good website is like having a 24/7 salesperson, so make sure you’re giving it enough attention

Even when you love your work, the goal is not to have it consume your entire life. To ensure it doesn’t takes a concerted effort.

Selling is something you can’t completely ignore in the plumbing game if you want to ensure you maintain a steady workload. Here are ways to make that part of the job enjoyable and effective.

Being careful about how you communicate with customers can make those interactions go a lot smoother

By taking advantage of technology and updating methods, a contractor can ensure their business will be audit-proof

Making time on the job more pleasant for employees will reduce turnover and generally improve your life and theirs

Thinking about long-term growth for your business can fall by the wayside when you’re focused on day-to-day operations. But it’s worth carefully considering the pros and cons of the many different growth methods.

Finding and keeping great employees can be time consuming and costly, but cutting corners is even more expensive

Focusing on the skills only you can provide for your business and outsourcing other tasks can save time and money

Spreading the wealth to employees when times are good can be a valuable motivational tool — and it’s not just a big-company perk

Frasier’s Plumbing, Heating & Cooling in Wisconsin overcomes a major setback to mark 100 years of being family-owned and -operated.