Plumbers know that happy customers are the best kind of customers. They pay on time, they call back for more work, they...
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Prepare Employees to Make a Good First Impression
“You will never get a second chance to make a first impression.”That famous quote attributed to Will Rogers is why the people...
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Google Business Listings Bolster Online Presence
It’s important that online search engine users be able to find your company. Simply put, this is how most consumers make their...
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Plumbers Can Benefit From Friendlier Competition
When was the last time you sat down with your biggest competitor and had a friendly conversation over coffee? Possibly never.Generally speaking,...
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Balancing Emotions and Logic in Business Decision-Making
When family members own a business together, separating work from family is nearly impossible. While the brain should drive business decisions, emotions...
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The Benefits of Blogging
More businesses are starting their own blogs. Financial planners have them. Doctors and dentists have them. Marketers definitely have them. And service...
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Turn Your Business Around in 6 Steps
“This is stupid! I’m so frustrated! I’m just about ready to shut down my business!”How many plumbers have thought this, in frustration,...
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5 Web Content Rules to Live By
When a potential customer wants to learn more about your company, where are they most likely to head? Chances are, they’ll go...
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Planning for Worst-Case Scenarios
Unless you are naturally pessimistic, you probably don’t spend too much time thinking about disaster hitting your business. But the reality is...
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Tips for Improving Business Efficiency
It’s easy to get into a routine at work, but taking a step back from time to time to evaluate how you...
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Watch Out for These Nasty Employee Behaviors
It isn’t the truly terrible employees who cause the real problems. Whether clearly incompetent or unbelievably lazy, they’re easy to spot. With...
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5 Ways To Beat Your Competition
Running a business means you’ll eventually face competition. In fact, you probably had competitors in your market as soon as you opened...
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10 Tips for Hiring Millennials
As the baby boomers — those born between 1946 and 1964 — retire in droves, and Generation X — born between 1965...
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How to Help Employees Through Personal Crisis
As an employer, you don’t always know what your team members are dealing with in their private lives. When there is a...














