Small Business Articles

A temporary price discount may start attracting customers following some damage to your reputation, but you’ll need to do more to truly get back in their favor.

Be up-front about what tasks may be DIY jobs and customers won’t diminish the value of your work when they really need your expertise.

Customers often enjoy the convenience of credit or debit. Here’s what you need to know if you’re thinking about offering that option away from the home office.

Flat-rate and hourly billing each have their proponents, but only you can decide what’s right for your business.

Make a name for your plumbing business with a low-cost microbranding approach.

Finding the right people for your team takes time, but these methods can help you maximize the results of that time spent so you can grow your business.

Consider offering drain cleaning/jetting, inspections and catch basin cleaning services.

Publicly supporting your favorite politician is your right, but you risk alienating half your customers in the process.

Touchless technology and DIY-friendly materials will likely play a greater role in the future.

Company’s restroom division supervisor puts quality first.

California plumbers spring into action when broken sewer line threatens employee locker room.

Live product demos provide up-close look at latest technologies.

Looking back on a lifetime of hard work, dedication and pride.

50,000 guests swarm Minnesota site, clogging toilets with cellphones, cowboy hats, wallets and a whole lot of clothing.