Entries Tagged Customer Education

Water waste is rampant and to mark Fix a Leak Week (March 19-25), an awareness initiative sponsored by the EPA WaterSense program,...

From a septic system troubleshooting standpoint, an important conversation to have with the homeowner focuses on two major water-using devices that can...

How many times have you heard something along the lines of: “My buddy knows a lot about plumbing, he came over last...

There’s a problem in the plumbing industry. A problem that most plumbers don’t even realize they have and the result is costing...

With the extreme cold weather over the last few weeks, freezing waterlines have been reported across the U.S.Water pipes that freeze most...

As the year comes to a close, we take a look at some of the most popular stories on www.plumbermag.com. If you...

As is typically the drill when the latter part of December arrives and a new year approaches, it’s time for some reflection....

One of the biggest hurdles to clear for owners, technicians and customers is price. These days anyone with a smartphone or internet...

Video marketing has been one of the most daunting (in my own head) challenges I’ve faced as a marketing professional. Some things...

Chances are, you didn’t get into plumbing because you loved to sell. Most plumbers got into the business because they liked working...

When your customers think of plumbers, they usually picture someone fixing pipes, clearing a clog or finding a water leak. But there...

If you’ve spent any time at all on the job, you’ve seen plenty of unusual stuff and have had to address a...

Tom Schefer takes pride in providing his customers quality radiant heating installations. And while he can say the same of most of...

Every residential plumber knows the joys of cleaning out a blocked main sewer line.It depends on the age of a home, but...