Small businesses are vulnerable to cyber attacks because they’re more unlikely to be equipped to handle them, so it’s wise to seek out some protection in the form of insurance

If you heavily use Facebook as part of your business marketing efforts, you’ll want to make sure you avoid any practices that could land you a temporary suspension from the social media platform

Managers should strive to create environments that engage employees and bring out their best

Change is hard, but the small-business owners unafraid to try something new will weather tough times and emerge as leaders in the field.

With multitude of advertising avenues, it’s important to have a consistent brand to pull in and keep those new customers.

These companies highly value showcasing their professionalism in various ways in order to attract and retain customers

Partnerships can be difficult, but if organized the right way they can also provide great benefits for your business

Social media is a valuable tool for reaching customers, but as the recent Facebook outage proved, you don’t want that to be the only part of your marketing toolbox that you’re utilizing

Employees suffering from burnout may take more sick days or make sloppy mistakes

If you have your sights set on selling your business one day, here are steps you can take to make sure it is being valued at top dollar

The next time we have a pandemic or a financial crisis, plumbers should be prepared to weather the storm and come out a winner.

There are many questions you should consider as your company implements a flat rate pricing system.

It’s important to take a proactive approach since unsatisfied customers are more likely to leave a review without any prompting than satisfied ones

Sometimes renting equipment for a job is a good option. But there comes a time when making an outright purchase would be better.

Dealing with customers means soft skills like listening need to be honed just as you would technical skills practiced in the field. Here are some tips.

Here are some tips to avoid drowning in a ‘sea of sameness’ and get noticed by the potential customers you want to attract

Treat your crew like your most valued plumbing customers … and they will be the company’s greatest supporters.